Elrow Town UK- Queen Elizabeth Olympic Park 2017 & 2018
The Balearic-feel party loved in Ibiza and Cape Town brings its carnival-style fun to London.
Colourful, confetti-drenched party Elrow has already proved a huge hit in Ibiza, Cape Town and Madrid, where revellers loved its carnival atmosphere and top DJs spinning party-focused house and techno. After several hugely successful London shows in 2015 Elrow is back to storm the capital again.
Challenge
Provision of mobile scanners to provide a fluid event check-in solution with the capacity to handle large scale ticket scanning during peak surge times.
Remote gate entry points required check-in scanners to be capable of detecting and validating both day specific and multi-day ticket barcodes from a single scan.
Ability to securely scan primary / secondary ticket seller tickets and Qflow for events barcoded guest list invites.
Mobile scanning devices needed to handle extended gate opening periods.
Up to the minute understanding of on-site attendee statistics broken down by attendee type.
Solution
The hire of Qflow for events laser scanners for the two day duration of the event. This included check-in staff training and direct phone support throughout the run up and gate opening periods of the event. This ensured staff confidence with entry wait times kept to a minimum with any check-in scanning troubleshooting handled swiftly and effectively.
Ticket scanners comfortably scanned tickets throughout the entire gate opening periods on a single charge.
Provision of Qflow for events scanners with 4G capability. These allowed perimeter gate staff to have real time ticket data syncing, alleviated the potential validation of the wrong day or duplicated e-tickets. A dual network (both 3G and WiFi) solution was also supplied to ensure continued reliability even if a primary web connection was lost due to network failure.
Ticket scanners were able to scan all popular barcode types across all ticket seller data.
The Qflow for events check-in app runs via both an iOS and Android app. This allowed management to have real time synced access to live attendee statistics, allowing them to make informed decisions based on real time in-venue figures.
Detailed post event reports allowed management valuable insight into event attendee surge periods and guest attendee statistic by ticket type.
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"We used Qflow for events and their scanners for the first time at our event in central London. It made the process of checking-in over 2000 delegates so much faster. The whole process from start to finish was simple and user friendly and I always felt supported"
Rachel Howard - Events Team Lush
"From start to finish Qflow for events was amazing. They helped make our event run smooth and the peace of mind I had from working with them was invaluable! Would highly recommend this service"
Tanya Anastasiadis - Producer Guardian Live Productions
“We worked closely with Qflow for events to deploy a ticket scanning solution for the Ice Rink at Winter Wonderland this season. We found the Qflow for events scanners to be very user-friendly, highly functional and provided us real-time insight on session activity at our fingertips.”
Simon Poon - VP, Global Development WME | IMG
“The admissions process this year went exceptionally smooth, giving our visitors a great first impression of the Show. We would highly recommend this system for any event.”
Ghislaine Fletcher Head of Event Production The Southport Flower Show
"Our main issues on the door used to be surge periods, especially during our sold out events. With Qflow for events scanners we now maintain and control the entrance flow with ease. The door girls can’t live without it now!"
Paul Jack Co-founder LWE / Printworks London
"The responsiveness and efficiency of the scanners meant that we barely had a queue even during busy periods, leaving attendees free to get on with enjoying the event."
Ben Horton Crack Magazine Bristol / Amsterdam / Berlin
